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Privacy Policy

This Privacy Policy explains how personal data is handled when you use this website. We aim to describe our actual practices plainly.

  1. 1. Introduction

    We respect your privacy and handle personal data only to the extent needed to operate this website and respond to enquiries.

  2. 2. Organization Identity

    The organization responsible for this website is Međuopštinska organizacija slijepih Bijeljina (OB: FI74996), Bosnia and Herzegovina.

  3. 3. Contact Information

    For privacy questions, contact contact@ksdrivers.org or +38737223380, or write to Bosanska, Bihać 77000, Bosnia & Herzegovina.

  4. 4. Personal Data Collection

    We collect personal data only when you choose to submit it through a form on this website. Browsing the website does not require you to provide personal data.

  5. 5. Contact Form Information

    When you submit the contact or feedback form we collect the information you enter: your name, email address, optional telephone number, enquiry type, subject and message. A one-way technical fingerprint derived from your connection is stored to limit repeated submissions (spam protection).

  6. 6. Technical Website Data

    Like most websites, the hosting infrastructure processes technical data such as IP address, browser type and request time in order to deliver pages securely. The hosting platform may also record anonymous visit statistics — such as pages viewed, referring site, country, browser and device type — without cookies and without identifying individual visitors.

  7. 7. Processing Purposes

    Form data is used solely to read and respond to your enquiry or feedback. Technical data is used to operate, secure and improve the website.

  8. 8. Legal Basis Where Applicable

    Form submissions are processed on the basis of your consent, given when you tick the privacy consent box, and the organization's legitimate interest in responding to correspondence. Technical data is processed on the basis of legitimate interest in operating a secure website.

  9. 9. Data Retention

    Enquiries are retained only for as long as necessary to handle them and meet any applicable record-keeping obligations, after which they are deleted.

  10. 10. Data Security

    Submissions are transmitted over encrypted connections (HTTPS) and stored in a database that is not publicly readable. Access is limited to those who need it to respond.

  11. 11. Third-Party Services

    The website loads typefaces from Google Fonts, which means your browser connects to Google servers and your IP address is visible to Google. The location map on the contact page is shown only after you choose to load it; when loaded, it is provided by Google Maps.

  12. 12. Hosting Providers

    The website and its database are hosted by Lovable and its infrastructure providers, who process data on our behalf.

  13. 13. International Data Transfers

    Hosting and service providers may process data outside Bosnia and Herzegovina. Where this occurs, transfers are made in accordance with the requirements of the applicable personal data protection law of Bosnia and Herzegovina.

  14. 14. Individual Privacy Rights

    Under the applicable data protection framework in Bosnia and Herzegovina you may have rights including access, correction, deletion, restriction, and objection. Whether the EU General Data Protection Regulation applies depends on the specific processing; where it does, you also have the rights it provides.

  15. 15. Access and Correction

    You may request a copy of personal data we hold about you and ask for inaccurate data to be corrected.

  16. 16. Deletion and Restriction Where Applicable

    You may ask us to delete your data or restrict its processing where the law provides for this.

  17. 17. Consent Withdrawal

    Where processing is based on consent, you may withdraw consent at any time by contacting us. Withdrawal does not affect processing carried out before withdrawal.

  18. 18. Data Protection Complaints

    If you believe your data has been handled improperly, please contact us first. You may also lodge a complaint with the Personal Data Protection Agency of Bosnia and Herzegovina.

  19. 19. Policy Updates

    We may update this policy to reflect changes in the website or the law. The current version is always published on this page.

  20. 20. Contact Details

    Međuopštinska organizacija slijepih Bijeljina · Bosanska, Bihać 77000, Bosnia & Herzegovina · +38737223380 · contact@ksdrivers.org