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Creating Accessible and Inclusive Environments

Accessibility is an important part of education, community participation, digital communication, and everyday life.

  1. Accessible Public Information

    Public notices, forms and announcements are most useful when they are available in formats that everyone can read — including digital text compatible with screen readers.

  2. Inclusive Communication

    Clear language, verbal descriptions of visual content, and a willingness to adapt the way information is shared make communication work for more people.

  3. Physical Environment Awareness

    Tactile paving, good contrast, consistent layouts, unobstructed walkways and audible signals help people orient themselves.

  4. Digital Accessibility

    Websites and apps should be usable with assistive technology. See our Digital Accessibility page for more detail.

  5. Community Participation

    Events and gatherings become more welcoming when accessibility is considered in planning — from venue choice to printed materials.

  6. Respect for Individual Preferences

    There is no single solution that suits everyone. Asking people what works for them is always the best starting point.

  7. Equal Opportunities

    Accessibility is closely connected to fair access to education, work and public life.

  8. Accessible Services

    Services that consider accessibility from the start reduce the need for individual workarounds later.